StoreFeeder System Status
All Systems Operational

About This Site

Welcome to the StoreFeeder Status page. We'll keep this up to date with any issues our customers need to know about.

Please check this page for known issues before you contact the Support Team to report a problem.

If you subscribe to email updates, you will be emailed as new incidents occur.

StoreFeeder Main System ? Operational
SF Background Processes ? Operational
SF REST API ? Operational
StoreFeeder WMS App ? Operational
External Royal Mail Services ? Operational
Marketplaces ? Operational
Amazon ? Operational
eBay API Operational
Etsy ? Operational
Fruugo ? Operational
OnBuy ? Operational
Other Marketplaces ? Operational
eCommerce Platforms Operational
BigCommerce API Operational
BigCommerce Storefront Operational
BluePark ? Operational
EKM ? Operational
Magento ? Operational
Shopify API & Mobile Operational
Opencart ? Operational
Shopify Third party services Operational
Shopify Storefront Operational
WooCommerce ? Operational
Parcel Carriers (excl. Royal Mail) Operational
Amazon Logistics / Buy Shipping Operational
Amazon Shipping Operational
APC ? Operational
DPD / DPD Local ? Operational
DHL Express (International) Operational
DPD Ireland Operational
DX ? Operational
Fedex ? Operational
Hermes ? Operational
ParcelForce ? Operational
UK Mail / DHL Parcel UK ? Operational
Yodel ? Operational
Other Courier links ? Operational
Accounting Software Operational
Kashflow ? Operational
Tradebox ? Operational
Xero Ltd - API Accounting API (Updates Controlled by Xero) Operational
Other 3rd Party API Links ? Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024
Resolved - This incident has been resolved.
Oct 21, 16:37 BST
Monitoring - We have been able to successfully create a DPD label now.

The service may still be intermittent though.

We are monitoring the situation.

Oct 21, 15:49 BST
Identified - We have contacted DPD who have confirmed that the issue is their end and they are working to resolve ASAP
Oct 21, 14:26 BST
Investigating - We have been made aware that some users may be encountering issues when despatching via DPD.

We are investigating this issue, but initial information suggest it is an issue on DPD's side.

We will be posting updates on this incident as we get them.

Oct 21, 14:14 BST
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.