StoreFeeder System Status

All Systems Operational

About This Site

Welcome to the StoreFeeder Status page. We'll keep this up to date with any issues our customers need to know about.

Please check this page for known issues before you contact the Support Team to report a problem.

If you subscribe to email updates, you will be emailed as new incidents occur.

StoreFeeder Main System ? Operational
SF Background Processes ? Operational
SF REST API ? Operational
StoreFeeder WMS App ? Operational
External Royal Mail Services ? Operational
Marketplaces ? Operational
Amazon ? Operational
eBay API Operational
Etsy ? Operational
Fruugo ? Operational
OnBuy ? Operational
Other Marketplaces ? Operational
eCommerce Platforms Operational
BigCommerce API Operational
BigCommerce Storefront Operational
BluePark ? Operational
EKM ? Operational
Magento ? Operational
Shopify API & Mobile Operational
Opencart ? Operational
Shopify Third party services Operational
Shopify Storefront Operational
WooCommerce ? Operational
Parcel Carriers (excl. Royal Mail) Operational
Amazon Logistics / Buy Shipping Operational
Amazon Shipping Operational
APC ? Operational
DPD / DPD Local ? Operational
DHL Express (International) Operational
DPD Ireland Operational
DX ? Operational
Evri / Hermes ? Operational
Fedex ? Operational
ParcelForce ? Operational
UK Mail / DHL Parcel UK ? Operational
Yodel ? Operational
Other Courier links ? Operational
Accounting Software Operational
Kashflow ? Operational
Tradebox ? Operational
Xero Ltd - API Accounting API (Updates Controlled by Xero) Operational
Other 3rd Party API Links ? Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Temporary Phone Line Closure Jun 18, 2025 13:00-18:00 BST

We will be holding a staff training session on Wednesday 18th June from 1:00 PM and during this period, our phone lines will be closed.

Support tickets will still be monitored throughout the afternoon, but calls will not be answered during this time. To contact us during this period, please use the Support Portal, or email support@storefeeder.com.

Thank you for your understanding.

The StoreFeeder Team
Posted on Jun 10, 2025 - 09:17 BST
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Export Issue
Resolved - This incident has been resolved.
Jun 5, 10:00 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 09:09 BST
Identified - We are aware of an issue that is stopping some of our customers from completing exports from the system.

The cause had been identified and we have issued a short term fix to allow exports to be done again while we rectify the cause.

Apologies for the short inconvenience.
Jun 5, 08:15 BST
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Slowness Reports
Resolved - After monitoring for a while, we are now happy that the slowness issue has gone.
This incident has now been resolved.
Jun 2, 11:14 BST
Monitoring - We have now put more resources live and will continue to monitor until we are sure that the slowness has been resolved.
Jun 2, 10:44 BST
Identified - We are currently getting reports of slowness from our customers.

We are investigating and will start to roll out more resources ASAP and will update this page as things change.

Thank you for your patience and understanding.

Best regards,
The StoreFeeder Team
Jun 2, 10:18 BST
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

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