StoreFeeder System Status

All Systems Operational

About This Site

Welcome to the StoreFeeder Status page. We'll keep this up to date with any issues our customers need to know about.

Please check this page for known issues before you contact the Support Team to report a problem.

If you subscribe to email updates, you will be emailed as new incidents occur.

StoreFeeder Main System ? Operational
SF Background Processes ? Operational
SF REST API ? Operational
StoreFeeder WMS App ? Operational
External Royal Mail Services ? Operational
Marketplaces ? Operational
Amazon ? Operational
eBay API Operational
Etsy ? Operational
Fruugo ? Operational
OnBuy ? Operational
Other Marketplaces ? Operational
eCommerce Platforms Operational
BigCommerce API Operational
BigCommerce Storefront Operational
BluePark ? Operational
EKM ? Operational
Magento ? Operational
Shopify API & Mobile Operational
Opencart ? Operational
Shopify Third party services Operational
Shopify Storefront Operational
WooCommerce ? Operational
Parcel Carriers (excl. Royal Mail) Operational
Amazon Logistics / Buy Shipping Operational
Amazon Shipping Operational
APC ? Operational
DPD / DPD Local ? Operational
DHL Express (International) Operational
DPD Ireland Operational
DX ? Operational
Evri / Hermes ? Operational
Fedex ? Operational
ParcelForce ? Operational
UK Mail / DHL Parcel UK ? Operational
Yodel ? Operational
Other Courier links ? Operational
Accounting Software Operational
Kashflow ? Operational
Tradebox ? Operational
Xero Ltd - API Accounting API (Updates Controlled by Xero) Operational
Other 3rd Party API Links ? Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Amazon Web Services (AWS) outage
Resolved - This incident has been resolved.
Oct 21, 08:58 BST
Monitoring - AWS started slowly recovering their services. Our team continues to monitor the situation.
Oct 20, 10:49 BST
Investigating - We’re aware of a major Amazon Web Services (AWS) outage currently affecting a range of online services, including couriers, marketplaces, and webstores. (https://www.bbc.co.uk/news/live/c5y8k7k6v1rt?app-referrer=push-notification)

Please note that StoreFeeder itself is not directly affected, but because we connect to external systems which could be, you may experience issues including, but not limited to:

- Shipping labels not being generated
- Updates to sales channels failing
- Error messages appearing when communicating with couriers or marketplaces
- Connections to accounting platforms (Xero etc)

These issues are beyond our control and depend on when each affected service restores normal operation.

We’ll continue to monitor the situation closely.

Thank you for your patience and understanding.
Oct 20, 10:49 BST
Oct 20, 2025
Oct 19, 2025

No incidents reported.

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