We have identified and resolved the issue. Your experience using the search boxes for Orders and Products should now be back to normal.
Kind Regards, StoreFeeder Support
Posted Apr 27, 2026 - 10:44 BST
Update
UPDATE:
You can still use the Orders and Products grids for your searches. This issue only affects the search boxes on the top right and above the grids
Posted Apr 27, 2026 - 10:11 BST
Investigating
Dear Customers,
We are aware of a performance issue this morning that is affecting product and order searches. Our team is actively investigating and we will share updates as soon as more information becomes available.
We appreciate your patience while we work to resolve this. There is no need to raise a support ticket for this issue at this time.