Royal Mail manifest issues

Incident Report for StoreFeeder

Resolved

This incident has been resolved.

Posted Oct 11, 2024 - 08:41 BST

Monitoring

Royal Mail have made changes and customers are now able to manifest again.

We will monitor for the rest of the day but we consider this issue to be resolved.

Posted Oct 09, 2024 - 13:10 BST

Identified

An issue has been identified with Royal Mail's OBA portal.

Recent security updates they have applied have prevented us from communicating with them. We are working with Royal Mail to regain access.

We will provide updates here as we find out more.

Posted Oct 09, 2024 - 10:46 BST

This incident affected: External Royal Mail Services.